Privacy Policy

Privacy is very important to us. We want to inform our (potential) customers, suppliers, partners and job applicants as much as possible, respect their privacy and give them control over what happens to their data. Below you will find our policy on the collection, storage, use, communication and disclosure of personal data. 

Premium Partners Europe SA would like to emphasize that it strives at all times to act in accordance with the EU Regulation of 2016 on the protection of individuals with regard to the processing of personal data on the free movement of such data and repealing Directive 95/46/EC (hereinafter "GDPR").


This privacy statement (hereinafter the "Privacy Statement") applies to all visits to and use of the website ( as well as to all relationships (and the exchange of information that may be involved) between Premium Partners Europe NV and its (potential) customers, suppliers, partners and applicants.

Identity of the controller

The controller of your personal data is Premium Partners Europe NV. Premium Partners Europe NV has its registered office at Imperiastraat 6, 1930 Zaventem.

The person responsible for processing is the one who determines the purpose and means (the 'what', the 'how' and the 'why') of processing personal data.

Premium Partners Europe NV can be contacted by post, by telephone +32 2 897 04 70 and by e-mail  

Specifically with regard to the Privacy Statement, in addition to the contact information provided above, the following person may also be contacted: Ulrik Heidbuchel.

What personal data are processed and why?

Personal data is any data that makes it possible to identify someone. This includes, but is not limited to, data such as name, address, user name, company name, email address and telephone number, but also other information such as IP address, information about the business sector, etc.

The information we collect depends on the context of your interaction with us, the method of contact and the information you provide.

We may process the following personal data:

Identification details

In particular:

  • Personal identification information, such as:

°First name, last name

°mail address

°home address

°phone number

  • Identification data other than the national registry number, issued by the Government
  • Electronic identification data

Purposes of the processing

The personal data mentioned above are processed by us for the following purposes:

  • administration of staff and agents
  • management of staff and agents
  • customer management
  • supplier management
  • public relations
  • technical-commercial information
  • employment
  • market research
  • statistical survey
  • direct marketing 

In case Premium Partners Europe NV uses your personal data for the purpose of direct marketing, you always have the right to oppose this by means of a simple request (possibility to 'unsubscribe').

For each purpose, the legal basis for processing may be one of the following:

  • your free consent to the processing
  • the preparation or execution of a contract
  • compliance with legal obligations
  • the overriding legitimate interest

Where we have an overriding legitimate interest, we will strive to balance that interest with respect for your privacy.

If the legal basis for the processing is based on your free consent, you have the right to withdraw your consent at any time. This can be done by means of a simple request addressed to Premium Partners Europe NV via the contact details mentioned in this Privacy Statement under "Identity of the controller".

We collect and use your personal data only to achieve the above purposes, unless we receive your unambiguous and free consent to use your personal data for other purposes or unless the processing is necessary to comply with an obligation imposed by a regulation, a law, a decree, a decision or a deontological obligation.

Storage period

Unless a longer retention period is required or justified (i) by compliance with a statute of limitations or expiration provided for by law or (ii) by compliance with another legal obligation, your data will be kept for no longer than is necessary for the purposes for which the data was collected, as described in this Privacy Statement under 'Purposes of Processing'.

Categories of recipient of personal data

The processed personal data will only be communicated to the following recipients and in accordance with this Privacy Statement:

  • Employees and employees of the controller
  • Person concerned
  • Processors, called upon for the purpose of a specific assignment (e.g. IT service providers and accountant).
  • Other third parties insofar as necessary for the performance of the assignment.

The said processors act exclusively on behalf of Premium Partners Europe NV. Premium Partners Europe NV can give the following guarantees concerning the processing of data by these processors:

  • In its agreement with these third parties, Premium Partners Europe NV has made clear arrangements as to the quality of the data processing in accordance with the obligations imposed by the relevant privacy legislation;
  • The third parties may only use the data for the purposes determined by Premium Partners Europe NV and in accordance with this Privacy Statement.

Without prejudice to the foregoing, Premium Partners Europe NV may have to disclose your personal data:

  • To the competent authorities (i) when Premium Partners Europe NV is obliged to do so by law or within the framework of legal proceedings and (ii) in order to safeguard and defend our rights
  • If Premium Partners Europe NV or substantially all of its assets are taken over by a third party, in which case your personal data will be one of the transferred assets.

Rights of the data subject

As a data subject, you have a number of rights which we respect. If you wish to exercise any of these rights, please contact us using the contact details described in this Privacy Statement under 'Identity of the data controller'.

The rights you have are as follows:

  • Right of access no later than one month after receipt of the request: you have the right to access your data in our possession in order to verify how we use it.
  • right to rectification or correction of incorrect data: you can ask to have incorrect data rectified or incomplete data completed
  • right to object if you disagree with the way we process your personal data
  • Right to data portability: you have the right to obtain your personal data in a structured, common and machine-readable form and to transfer it to third parties.
  • Right to erasure of data: under certain conditions you have the right to have personal data erased. This request may be refused.
  • right to restriction of processing.

In principle, you can exercise these rights free of charge. In order to do so, please send us a request with a copy of your identity card to prevent any unauthorised disclosure of your personal data.

Where your request is manifestly unfounded or excessive, we may charge a reasonable fee to cover the administrative costs associated with your request or we may refuse your request. In addition, you may only exercise these rights once every six months.

In any event, we will inform you of the action taken on your request at the latest within one month.


All information is stored in a secure environment. This information is not accessible to the public. Within Premium Partners Europe NV only those persons who are authorized to do so will have access to the personal data, and only if the data are relevant for the fulfilment of their task.

When receiving or transferring data via our website, Premium Partners Europe nv uses the coding technologies which are recognised as common standards within the IT sector.  The necessary security measures have been introduced to prevent the loss, the wrongful use or the alteration of information received on our site.  If Premium Partners Europe nv receives or transfers certain critical information, such as for example financial information, we use a secure server.

Transfer to third countries

In principle, Premium Partners Europe NV will not pass on your personal data to entities established outside the European Economic Area (EEA).

In the event that personal data is transferred outside the European Economic Area (EEA) to an addressee having its residence or registered office in a country that is not covered by an adequacy decision issued by the European Commission, this transfer will be governed by the provisions of a transfer agreement, which will either (i) contain the standard contractual clauses set forth in the "Decision of the European Commission of 5 February 2010 (Decision 2010/87/EC)" or (ii) be based on any other mechanism under the privacy legislation or any other regulation governing the processing of personal data that ensures adequate safeguards.

Google analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google").

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note, however, that if you do so you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


We request that persons under 16 years of age not provide any personal information to Premium Partners Europe NV unless permission has been obtained from parent(s) or guardian(s). If we discover that we have collected personal information from a person under 16, we will delete this information as soon as possible.


If you do not agree with the way in which Premium Partners Europe NV collects, uses and/or processes your personal data, you can of course contact us.

You also have the option of submitting a complaint to the supervisory authority, which you can contact using the details below:

Data Protection Authority – Drukpersstraat 35 - 1000 BRUSSELS

Tel: +32 (0)2 274 48 00 - Fax: +32 (0)2 274 48 35 - 


Stay informed of changes

Premium Partners Europe NV may amend this Privacy Statement, for example in response to market developments and new processing activities. We therefore invite you to always consult the latest version of this policy on our website. Naturally, we will inform you in advance of any substantive changes via our websites or other standard communication channels and, where required by law, we will ask you for your prior consent to our (new) processing activities.